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Solaseed Air and AIRDO report email address leaks of 490,000 and 670,000

Both carriers say intruders reached servers run by an outside email delivery contractor. Names, addresses and card details were not exposed, Solaseed says.

By Newsroom1 min read
Solaseed Air and AIRDO report email address leaks of 490,000 and 670,000

Solaseed Air and AIRDO said on November 4 that unauthorized access to their email delivery services leaked personal information. About 490,000 email addresses were exposed at Solaseed Air and about 670,000 at AIRDO. Both carriers are subsidiaries of the same joint holding company.

Solaseed Air, based in Miyazaki, said it received a report on October 28 that an outside party had gained unauthorized access to a server run by a contractor operating its email delivery service, and that some personal information had leaked. The airline reported the matter to the Personal Information Protection Commission on November 4. Names, addresses, phone numbers and credit card information were not leaked, it said.

AIRDO, based in Sapporo, did not disclose the timing but said unauthorized access by a third party to an external email delivery system leaked email address information, as at Solaseed Air. Both carriers said they have blocked the unauthorized access and stopped their email delivery services.

Takeover by ANA Holdings

ANA Holdings said on October 29 that it had signed a basic agreement with Regional Plus Wings, the parent of both carriers, toward making them wholly owned subsidiaries around April 2027.