Tokyo Dispatch
Tech
Tokyo DispatchJapan, in English

Osaka says 1.08 million email addresses leaked after vendor hack

The city's online administrative system used a mailing service run by Arara, which suffered unauthorized access; names and My Number data were not exposed.

By Newsroom1 min read
Osaka says 1.08 million email addresses leaked after vendor hack
Osaka City Hall (x)

About 1.08 million email addresses of users of the mailing service used in Osaka's online administrative system leaked after the provider, Arara, suffered unauthorized access, the city said on the 13th, Kyodo News reported.

The city said it had confirmed no leak of names or My Number information — the national identification number assigned to every resident.

Osaka also disclosed the same day that a contractor handling its premium gift voucher program used Arara and was affected by the breach. About 34,000 email addresses of mailing service users and about 15,000 of participating stores leaked, the city said.

Vendor risk

The disclosures place the security of a private contractor at the center of the incident. Osaka's administrative system relies on Arara's mailing service, so the vendor's breach exposed addresses held for city business.