Muji has suspended its online store to strengthen security after customer information was leaked, the retailer said in a notice on its website on the 6th. Physical Muji stores are operating as normal.
Ryohin Keikaku, the company that runs Muji, said protecting customer information was its top priority and apologized for the inconvenience. The notice said the network store is expected to reopen within one to two days.
The shutdown covers every service and function on the network store website. In the MUJI app, everything is stopped except the barcode display for MUJI Members, the digital membership card.
The company said the notice is the third update on the leak, following disclosures on October 30 and November 4.
Up to 27.26 million records
Muji disclosed the customer data leak on October 30. The number of affected records is up to about 27.26 million.
On the 4th, the company said users' credit card information may also have been compromised in the unauthorized access.